Updated 19th December 2025

Loading and unloading in logistics refers to the process of moving goods between vehicles, trailers, and warehouses during transport and distribution. These operations are critical to warehouse efficiency, safety, and supply chain continuity.

At Joloda Hydraroll, we have over 60 years of experience designing loading and unloading systems for warehouses, distribution centres, and high-volume logistics operations worldwide.

As demand for faster fulfilment continues to rise across retail, food, manufacturing, and e-commerce, warehouses are under increasing pressure to move goods quickly while maintaining safe loading and unloading practices. Poorly managed loading operations can lead to injuries, vehicle damage, delays, and costly disruptions.

With more drivers, warehouse operatives, and temporary workers entering the sector, understanding the most common loading and unloading challenges, and how to mitigate them, has become essential for maintaining safety, efficiency, and compliance.

Below, we explore the top five loading and unloading challenges faced by logistics and warehouse operations today, and outline how modern loading systems can help address them.

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quick summary: top loading and unloading challenges

  1. Integrating technology to drive more efficient ways of working: Many operations still rely on manual or disconnected systems, limiting speed, visibility, and safety.
  2. Health and safety training: Insufficient training increases the risk of accidents, injuries, and non-compliance.
  3. Using software to aid better load planning: Poor load planning leads to delays, instability, and inefficient vehicle utilisation.
  4. Having a multi-dock view: Lack of real-time dock visibility creates congestion and scheduling conflicts.
  5. Investing in docking infrastructure: Outdated docks slow operations and expose workers to unnecessary risk.
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1. integrating technology to drive more efficient ways of working

The industry is changing and can no longer sustain labour-intensive, manual administrative processes. Innovation in distribution technology and systems are making life more efficient for companies and drivers alike, creating a better service and importantly, getting goods where they need to be, quick. From platooning and intelligent route design, through to drone deliveries and real-time inventory management systems; the sector has never been better placed to automate.

When it comes to loading and unloading, technology is being used to ensure conveyor lines support the secure and timely loading and unloading of trucks in increasingly sustainable and energy-efficient ways.

A report from Access (2024), states that warehouse automation typically improves productivity by 30%.

In large-scale logistics environments, we consistently see that manual loading processes become a limiting factor once throughput or safety requirements increase or when labour availability drops.


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2. health and safety training

As new workers familiarise themselves with life in the transport and warehousing sectors, thorough training to load and unload safety is essential. Operatives need to be aware of the common mistakes that can cause inefficiencies in the loading and unloading process and how these can be avoided, such as maximising the loading space and ensuring ergonomic movements.

Training should be given on lifting techniques and on maximum lift limits when working independently without equipment. Operatives also need to be aware of any warehouse travel strategies designed to minimise the amount of time spent travelling through the warehouse and as a result, being readily available for loading or unloading activity.

Health & Safety regulators such as the Health and Safety Executive (HSE) identify workplace transport, including loading and unloading, as one of the leading causes of fatal and serious injuries in warehousing environments.

In the transport and storage sector, over 40,000 non-fatal injuries occurred in 2024/25, which is significantly higher compared to other injuries.

Read our article on the Roles of Loading Automation in Warehouse Safety


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3. using software to aid better load planning

Technology is increasingly available to help ensure maximum efficiency in loading and unloading through load testing and monitoring systems.

Based on the capacity available and the load involved, load testing software, such as LoadBuffering, can quickly build a load plan that minimises product damage typically caused due to poor packing.

Industry studies show that poor load planning contributes to load shift incidents, which are a leading cause of vehicle instability and in-transit damage. The report suggested that cargo shifts were responsible for 4% of accidents and exhibited the highest relative risk factor at 56.3%. Industry data suggests that a significant portion of insurance claims for "goods in transit" are due to internal movement caused by inadequate load securement and planning.


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4. having a multi-dock view

It can be challenging to ensure complete oversight when multiple loading docks are being utilised at the same time as a supervisor can only be in one place at any one time.

Dock management systems, integrated with CCTV or sensors, can give a single view of activity and allow loading and unloading practices to be observed and corrected where necessary. It can also ensure loading plans are being followed and any inefficiencies dealt with prior to transport.

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5. investing in docking infrastructure

With advances in technology and equipment to support more efficient ways of working, many companies will need to start thinking about how to upgrade legacy and outdated loading and unloading systems to benefit from these. This could include things like extendable or telescopic loading belts to simplify the transportation of goods around a warehouse space, safety features like traffic light systems and wheel guides and exploring where automation can replace manual processes such as pallet wrapping.

The growth of online shopping and the move toward just-in-time delivery have put additional strain on logistics companies and distribution centres. As a result, speedy and efficient loading and unloading are more important than ever. The industry is playing catch up as well as trying to meet today’s demand (particularly after the surge in demand brought about from COVID-19) so there’s never been a better time to invest in a strategy to boost loading and unloading efficiency.

One way to address these issues is to enhance the efficiency of drivers while they are on the road. A significant factor of productivity is dwell time, as truck drivers may spend as much as 30% of their working hours loading and unloading cargo at loading bays. Our Automated Trailer Loading Systems can reduce driver dwell time by 12,000 hours a year.

Read our guide on the Best Practices for Warehouse Loading Dock Design.


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save time money and resource

By utilising the latest digital and engineering technologies in a combined, automated loading system can be a cost-effective and efficient way of saving your business time, money and resource...

Consider this, with an automated loading system, you can help your business to overcome the loading and unloading challenges listed above. With an automated loading system, you can integrate loading technology solutions into your business seamlessly to reduce (or even irradicate) the need for forklift trucks (including fuel and maintenance), labour and potentially costly negligence claims that derive from accidents.

An automated loading solution can, at the press of a button, load a full trailer in a matter of minutes. We have three automated loading solutions, the Trailerskate, the Slipchain and the Moving Floor solution and as loading experts, we can fully assess your needs to help specify and tailor a solution that's exactly right for your requirements...


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Interview Podcast

loading automation trends and takeaways for 2026

Now that you’ve identified the top 5 challenges in your loading operations, see how the industry is evolving to solve them.

Read or listen to our new feature on 2026 Loading Automation Trends to learn about the 'world's best-kept secret' in logistics, and how to bridge the gap between manual work and full-scale automation for businesses of any size.

Our Chief Revenue Officer, Wouter Satijn, sat down with  Logistics Business' Peter MacLeod, for their Logistics Business Conversations Podcast to discuss important developments in the warehouse industry and loading bay area.


Read/Listen to the Full Podcast Now
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15 essential truck loading tips

Load a truck or trailer incorrectly and you could cause an accident. It’s a responsible job, and you can’t just load a truck any way that suits you. You have to consider how the weight of the load might affect the vehicle once it’s in transit, plus several other factors so that you do so safely.

In our article, Fifteen Essential Truck Loading Tips, we provide you with a series of tips to help you transfer your cargo to your truck or trailer appropriately. Before going into the tips themselves, though, we discuss some fundamental terms that, if you’re responsible for loading a truck or trailer, you should know.


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benefits of automated loading solutions

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100% end-of-line automation

Less labour required

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Reduction of All Operating Costs

Including, People, Trailers, and Forklifts (FLTs)

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Health and Safety

Reduced accident rate during high-volume loading and unloading.

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Reduction in CO2

No forklifts required and reduction in trailer fleet.

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Complete Guide

the benefits of automated loading systems

Working with an automated loading system brings with it many advantages for your business. It gives you an opportunity to increase efficiency, enhance worker safety, make room for flexibility and add savings. 

There are a variety of reasons why it is of benefit to rationalise as to whether the investment and The Benefits of Automated Loading Systems is worthwhile for so many businesses. Automated loading systems also have a longer lifespan, which provides your business with a higher return on investment. We’ve drawn on some of our most popular benefits here…


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Real-world Example: Automated Loading in Practice

see how we've helped businesses like yours experiencing these challenges

In our featured case study with MM Packaging, we explore how transitioning from manual forklift processes to a bespoke Slipchain Automated Loading System transformed their operations.

By addressing core challenges such as safety risks and dock bottlenecks, they successfully reduced trailer unloading times to just three minutes, while achieving 100% end-of-line traceability.

David Whitworth, Operations Director at MMP Deeside commented: "We faced a labour-intensive process that ran the risk of bottlenecks and inhibited our capacity to scale... with the automated system, the physicality of loading pallets every single day has been eliminated and we have achieved a fully automated process.

Explore the full case study to see how expert-led docking infrastructure can future-proof your logistics and deliver a significant return on investment.


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case studies

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speak to the experts

Contact us today for a consultation session with a member of our Systems team.

During the consultation, a Joloda Hydraroll Group Systems Expert will speak with you about your business' current logistics operations, plans and goals. 

We have over 60+ years of experience providing cutting-edge technological solutions to the logistics industry and have helped countless companies around the world lighten their load.  


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OUR NETWORK

a global leader, with local partners

Around the world, we’re known as the number one; the global leader in loading and unloading solutions. This is not only because we are the largest but also the first too; we've been pioneering loading solutions since 1962.

What truly makes us great is our fantastic product assortment supported by the best partners worldwide. We have an experienced network of 30+ distributors that also support an aftersales network, which is key, especially for automatic loading and unloading. 

Learn more about our global distributor network here.


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frequently asked questions (FAQ)

What are the Main Loading and Unloading Challenges in Logistics?

The most common loading and unloading challenges in logistics include poor dock visibility, insufficient health and safety training, inefficient load planning, outdated docking infrastructure, and limited use of automation.

These challenges can lead to workplace injuries, vehicle damage, delays, and reduced warehouse throughput. Addressing them requires a combination of safe systems of work, real-time dock oversight, and modern loading technologies that reduce manual handling and improve process consistency.

What are the Biggest Risks and Hazards During Loading and Unloading?

Loading and unloading hazards typically involve vehicle movements, unstable loads, poor load securing, manual handling injuries, and pedestrian–vehicle interaction at the dock.

According to HSE statistics, workplace transport incidents remain one of the leading causes of serious injury in warehousing. Risks increase further when visibility is limited, training is inconsistent, or manual processes dominate high-volume operations. Implementing controlled traffic flows, automation, and dock safety systems significantly reduces these hazards.

What are the Basic Principles and Procedures for Safe Loading and Unloading?

Safe loading and unloading procedures are built around risk assessment, load stability, vehicle restraint, clear communication, and competent training.

Best practice includes ensuring loads are evenly distributed, vehicles are immobilised during loading, pedestrians are segregated from moving equipment, and operatives follow documented safe systems of work. Many warehouses now enhance these procedures with automated loading systems, which reduce reliance on forklifts and manual intervention at the dock.

What are the Most Common Injuries Caused by Loading and Unloading?

The most common loading and unloading injuries include musculoskeletal disorders from manual handling, crush injuries caused by unstable loads, falls from vehicles or dock edges, and injuries involving forklifts or moving vehicles.

Reducing these injuries often involves improving training, eliminating unnecessary manual handling, and using automated or assisted loading solutions.

How Can Automation Help Overcome Loading and Unloading Challenges?

Automation helps overcome loading and unloading challenges by reducing manual handling, improving consistency, and increasing dock throughput. Automated Trailer Loading Systems (ATLS), dock management software, and load planning tools help ensure goods move safely and predictably from warehouse to vehicle.

By eliminating forklift congestion and human variability at the dock, automation supports safer operations, faster turnaround times, and greater resilience during peak demand periods.

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