Rising air cargo volumes and time-sensitive operations demand efficient ground handling systems that improve throughput, safety, and scalability. At Birmingham Airport (BHX), a major ground handling provider required a solution to optimise its ULD handling process, especially for freighter aircraft with large payloads.

Joloda Hydraroll delivered a comprehensive air cargo handling system that integrated Powered Rollerbeds, Roller Decks, Mobile Workstations, and a Castor Deck field. This case study outlines how the system enhanced operational flow, reduced manual handling, and created a scalable setup to support future demand.

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Watch how Swissport transformed their air cargo handling process with a Joloda Air Cargo Equipment solution.

See how our Powered RollerbedCastor Deck, and Mobile Workstation systems helped Swissport increase cargo throughput, enhance safety, and improve turnaround speed.


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The Client

Swissport (BHX)

Swissport International Ltd is a global leader in ground and air cargo services, operating at approximately 300 airports across 45 countries. The company handles over 5 million tons of air cargo annually across 117 facilities.

The solution was installed in their Birmingham Airport (BHX) air cargo warehouse, where they operate air cargo services for a wide range of freight types, spanning perishables, e-commerce, time-critical shipments including pharmaceuticals and perishables and general cargo.

The BHX site handles a mix of inbound and outbound cargo from dedicated freighters to provide a full suite of cargo services including general and special cargo handling, temperature-controlled handling, hub handling, express services, and forwarder handling.

ULD Picked Up By Slave Pallet FLT

The Challenge

efficiently handle cargo to minimise turnaround times

The site handles high volumes of cargo from dedicated air freighters, each capable of transporting up to 39 ULDs. The handling process was previously reliant on forklifts to move ULDs across the warehouse from truck docks to airside dollies.

The key operational challenge they face is to handle inbound and outbound cargo efficiently, particularly during peak overnight windows, it's essential to minimise aircraft turnaround times and ground time.

For outbound shipments, ULDs are built up in-house and must undergo several compliance procedures, including x-ray screening, weight verification, and detailed classification of both the goods and the containers they are transported in. These steps introduce additional handling requirements and increase operational complexity, making process efficiency even more critical. 

ULD Unloading From Castor Deck 2

There was a heavy dependence on manual processes and regular forklift use to transfer ULDs between the existing truck dock across the width of the warehouse and towards the air side dollies. While import operations account for the majority of cargo throughput, and tend to follow a more streamlined process, export operations are notably more labour-intensive.

This dependence on manual movement and limited automation created several operational challenges:

  • Labour-intensive handling: Physically moving ULDs using forklifts increased the risk of damage and workplace injuries.
  • Limited throughput: The layout of the facility restricted how quickly cargo could be transferred from airside dollies into the warehouse.
  • Peak-time bottlenecks: High volumes of overnight and express shipments often led to delays during peak periods and could not get quickly temporarily stored.
  • Fragmented weighing process: ULDs had to be weighed separately, introducing extra steps and slowing the overall workflow.

The site required a flexible system that would integrate with existing infrastructure, automate key steps, and streamline compliance for export cargo, while reducing reliance on forklifts and minimising disruption during installation.

This would see improved turnaround speeds for dedicated freighter aircraft, increase daily throughput, and ensure the solution could scale with future demand, without compromising safety, efficiency, or compliance.

our air cargo equipment solutions...

Ground Support Equipment

Air Cargo Handling

ULD Storage

ULD Moving Along Powered Rollerbed

The Solution

air cargo handling equipment

Joloda Hydraroll installed a suite of modular air cargo handling equipment designed around the existing warehouse footprint and futureproofed the site for growing cargo volumes. As a result, the installation reduced manual handling, streamlined ULD movement, improved safety and enabled increased throughput.

The system also needed to integrate with existing infrastructure, including a 20ft Truck Dock supplied by AirTech, with whom Joloda Hydraroll entered a strategic partnership in 2024.

Powered Rollerbeds: Installed at the critical interface between the dock and the warehouse, the Powered Rollerbeds automate the movement of ULDs, significantly reducing manual handling. This improves both the speed and consistency of cargo transfers, helping to accelerate turnaround times.

One of the powered decks was fitted with a certified integrated weighing scale, allowing cargo to be weighed in-line during handling. This eliminates the need to move ULDs to a separate weighing station, saving time and reducing unnecessary ULD movements.


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ULD Moved Along Castor Deck

Castor Deck

Castor Deck Field: A new castor deck zone was created to allow 360° movement of ULDs, giving operators maximum flexibility for positioning and aligning loads. The castor deck was designed to simplify manual movement and staging in tight areas, especially useful in busy or constrained warehouse layouts.

The number of castor deck positions was intentionally chosen to create a space where a larger number of ULDs can be quickly and temporarily stored, enabling faster unloading of freighter aircraft and improving turnaround efficiency. Within the castor deck area:

  • Dolly Connection Zones enable smooth transfer of ULDs from airside dollies to the warehouse system, reducing handling steps and improving process flow.
  • Walkways and Handrails were installed to provide designated safe access for staff, enhancing on-site safety and helping to enforce safe routes through operational areas.
  • Safety Barriers act as physical separation between staff and moving ULDs, reducing the risk of contact injuries and supporting compliance with health and safety protocols.

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Roller Decks

Roller Decks

Roller Decks: To link the Castor Deck to the Powered Rollerbeds, standard Roller Decks were installed. These are Mobile Workstations set at a height of 508mm and can be moved or removed easily with a forklift truck when not in use.

This flexibility maximises operational warehouse space as needed. When in position, the Roller Decks create a fastlane connection between the airside and landside, allowing ULDs to be moved with minimal force across the warehouse floor. This reduces physical strain on workers and speeds up the manual positioning of cargo units between systems.


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Mobile Workstation (Slave Pallets) Swissport BHX

Mobile Work Stations (Slave Pallets)

Mobile Workstations (Slave Pallets): Specialised mobile units designed to be picked up using forklift forks were included to manoeuvre ULDs safely between handling zones.

These Slave Pallets reduce the risk of damage during movement by stabilising ULDs and avoiding direct contact with forks or other hard surfaces.

The Mobile Workstations are also set at a low height of just 208mm, which makes it easier for operators to build up and break down cargo directly from ULDs, improving ergonomics and handling efficiency.


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Air Cargo Handling Equipment Control Box

Control Panel

New Control Panel: A centralised control panel was supplied to operate the Powered Rollerbed and dock equipment. This consolidated control into a single access point from a simplified remote support and streamlined communication with higher-level systems.

Maintaining one program reduces the need to update multiple projects and ensures that software fixes propagate across the entire system. Technicians require training on only one PLC system, minimising complexity and errors, while spare parts management is simplified due to reduced variation.

The centralised setup also allows for easier implementation of redundancy and backups, improving reliability. Consistent PLC logic, developed by a dedicated inhouse team, provides uniform performance, and the system’s architecture facilitates future integration of SCADA for real-time monitoring and enhanced operational control.

Together, this configuration enabled a one-directional cargo flow from dolly arrival to storage or outbound loading, with easy movement of cargo across the width of the warehouse and for loading into trailers.

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Truck Dock

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Powered Rollerbed

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Castor Deck

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Slave Pallet

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ULD Pushed Onto Rollerdecks

benefits of implementation

The integrated solution delivered immediate improvements:

  • Increased cargo throughput due to faster ULD movement and in-line weighing.
  • Improved turnaround speeds, especially during peak freighter arrivals.
  • Enhanced safety with fewer forklifts in use and clearer warehouse walkways.
  • Operational flexibility through modular layout and slave pallet mobility.
  • Future-ready infrastructure, with the ability to scale the system over time.

The flow of cargo across the warehouse, from truck dock to storage or outbound trailers, was significantly improved, with fewer manual steps and reduced congestion.

benefits of air cargo equipment

our Air Cargo Equipment ensures the efficiency, safety, and reliability of your air cargo handling operations.

Joloda Icon Safety

Improve Work Safety

When load handling involves manual work, there is a high risk to safety in each step. When you automate the process, you reduce that risk.

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Prevent handling damage

Eliminate damage to your cargo when loading or transferring from trucks & warehouses. A reliable automatic solution keeps your products intact and your end customers satisfied.

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Increase operational efficiency

Automation eliminates unnecessary work in load handling. A typical loading crew has three members, whereas truck docks and powered rollerbeds can be run by a single operator.

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Scalability

The modular design of our systems allows for future expansion as cargo volumes grow.

Joloda Icon Creation ULD

Increase loading capacity

Handle full truck loads of ULDs including PMC pallets or AKEs.

Joloda Icon Creation AIRCARGO

Improved Reliability

The robust construction ensures durability under high-demand conditions, and consistent automation performances, removing the inaccuracies from manual labour

Swissport Logo Website Block

Nav Heer, Cargo Operations Manager, Swissport

feedback

Swissport’s local operations team at Birmingham Airport noted operational improvements following the introduction of the new air cargo handling system.

Cargo Operations Manager, Nav Heer, commented: “The system has noticeably changed how we manage daily operations, particularly by automating key stages of the ULD handling process. This has helped us improve aircraft turnaround times, especially during busy periods. The in-line weighing function has also addressed a previous bottleneck in our export flow, supporting better handling of time-sensitive cargo.

There have also been changes in the working environment, with fewer forklifts in use and clearer walkways contributing to a more organised and potentially safer workspace. The installation process went smoothly, and the system now gives us a more scalable setup to manage growing volumes.

Bart Sloot BW

Bart Sloot, Air Cargo Equipment Sales Manager at Joloda Hydraroll

feedback

Joloda Hydraroll’s air cargo handling equipment Sales Manager, Bart Sloot, commented: “It was a pleasure working with Nav and the team throughout this project. From the outset, their focus was clear, improving efficiency, safety, and scalability within a high-pressure cargo environment.

Our role was to listen carefully, understand the operational challenges, and propose a solution that not only met today’s needs but also allowed room for future growth.

A special thanks to Seb Gasior, who expertly managed the project delivery, and to the wider Joloda Hydraroll team across design, production, and installation. This was a team effort that reflects what can be achieved through close collaboration and shared goals.

ULD Pushed Along Rollerdecks

conclusion

This project highlights how modular, integrated Air Cargo Handling Systems can address key pain points at busy airport terminals. By combining automation with safe, flexible cargo movement, the solution delivered at Birmingham Airport supports both current and future operational demands.

For air cargo warehouses aiming to optimise flows, reduce manual handling, and future-proof infrastructure, this case illustrates the advantages of intelligent material handling design.


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Swissport Birmingham Case Study Mockup

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why choose us?

Joloda Hydraroll is a one-stop-shop provider of loading solutions for the air cargo road transport and handling industry.

With over 60 years of experience, we offer manual, semi-automated, and fully automated systems to optimise cargo loading and unloading, ensuring faster and more efficient operations. From specifying the right equipment to turnkey installations and ongoing maintenance, we support every stage of your loading needs.

Our comprehensive service includes reactive breakdown support and pre-planned maintenance to minimise downtime. With a global network of over 100 engineers and more than 35 local partners, we’re trusted by businesses worldwide to lighten the load on air cargo logistics.

Get in touch with our experts today to learn how we can provide a safe working environment, call our friendly team on +44 (0) 151 427 8954, on our Let's Chat page, via email on sales@joloda.com or on LinkedIn...

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During the consultation, a Joloda Hydraroll Group Air Cargo Expert will discuss your current cargo handling operations, challenges, and goals to help you find the best solution.

We have over 60+ years of experience providing cutting-edge technological solutions to the logistics industry and have helped countless companies around the world streamline their operations.  


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